Decagon Introduces Duet Autopilot, the First Verified Self-Improving AI Agent for Customer Experience

Decagon, the leader in conversational AI agents for concierge customer experiences, today announced Duet Autopilot, the first ...
Business Insider

Decagon raises $35 million from Accel and A16z to build AI customer support agents. Here's an exclusive look at the pitch deck it used.

Decagon cofounders Jesse Zhang and Ashwin Sreenivas have more in common than just their company. Each studied computer science, married young, and even founded a company before Decagon. "We started ...
Yahoo Finance

Decagon’s Valuation Triples to $4.5 Billion as it Ushers in the Age of AI Concierge

SAN FRANCISCO, January 28, 2026--(BUSINESS WIRE)--Decagon, the leader in conversational AI agents for concierge customer experiences, today announced $250 million in Series D funding, led by new ...
Business Wire

TaskUs Accelerates Agentic AI-Powered Customer Experience with Strategic Partnerships with Decagon and Regal

NEW BRAUNFELS, Texas--(BUSINESS WIRE)--TaskUs, Inc. (Nasdaq: TASK), a leading provider of outsourced digital services and next-generation customer experience to the world’s most innovative companies, ...
Forbes

This 28-Year-Old AI Founder Thinks His Customer Service Startup Can Beat Out Companies 10x His Size

30 Under 30 Sports 2026: Meet The Athletes And Executives Changing The Game 30 Under 30 Science 2026: New Discoveries From The Cosmos To The Nanoscale 30 Under 30 Social Media 2026: Beyond The ...
Forbes

This Company’s AI Agents Won Contests To Secure Big Customers. Now It’s Raised $65 Million

Jesse Zhang (left) and Ashwin Sreenivas (right) competed in science and math Olympiad competitions growing up. Now as cofounders of Decagon, the duo has raised $100 million to build AI agents that ...
CNBC

38. Decagon

Founders: Jesse Zhang (CEO), Ashwin Sreenivas Launched: 2023 Headquarters: San Francisco Funding: $481 million Valuation: $4.5 billion Key Technologies: Artificial intelligence Industry: Enterprise ...
TechCrunch

Decagon claims its customer service bots are smarter than average

One red-hot category in the generative AI space is customer support, which isn’t surprising, really, when you consider the tech’s potential to cut contact center costs while increasing scale. Critics ...
Business Wire

Decagon Unveils Proactive Agents – The AI Concierge for Every Customer In The Agentic Commerce Era

Decagon built the new capabilities alongside its own business customers in the chosen sectors of travel, retail, and healthtech— testing scenarios where the difference between Decagon’s concierge ...
Bloomberg L.P.

AI Customer Support Startup Decagon Valued at $4.5 Billion

Decagon AI Inc., a customer support startup, has raised $250 million in a new round of funding that triples its valuation to $4.5 billion, the latest sign of feverish investor demand for artificial ...
SiliconANGLE

Decagon AI raises $250M at $4.5B valuation to scale AI concierge platform

Artificial intelligence concierge for every customer company Decagon AI Inc., which offers an artificial intelligence “concierge” for customers, today revealed that it has raised $250 million in new ...